Return & Refund Policy

All brand new merchandise – except special orders or items designated as “Final Sale” – may be returned or exchanged within 30 days of receipt.

Simple Return Process – Four Easy Steps

1: Request a return or exchange by contact us at support@hlights.store

2: When your request is approved, we’ll send you an RMA number and mailing instructions. Be sure that the RMA number is clearly marked on the parcel.

3: Send the parcel to us prepaid with a traceable carrier such as FedEx or UPS. The package should be insured, as we will not be responsible for any loss or damage in transit.

4: After inspecting the item, we will refund the purchase price in the same form as payment received.

Attention: Before you return a parcel, you shall be aware of below

You need to afford full shipping fee for return

Make sure we can get the return parcel within 30 business days

Refunds will be arranged in 1-3 business days after we receive the parcel and inspect for no problem with our staff.

Refunds (if applicable)

Request a refunds by contact us at support@hlights.store

If you are approved, then your refund will be processed, and a credit will automatically be applied to your paypal account or credit card, within any applicable processing time that is applied by your bank.